© CEOCFO Magazine -
CEOCFO Magazine, PO Box 340
Palm Harbor, FL 34682-
Lynn Fosse, Senior Editor
Steve Alexander, Associate Editor
Bud Wayne, Marketing
& Production Manager
Christy Rivers -
Founder & CEO
Interview conducted by:
Lynn Fosse, Senior Editor
Published – November 7, 2022
CEOCFO: Mr. Prince, what is the concept behind illumisoft, and what is your current focus?
Mr. Prince: Healthcare innovation technology is what we love to do. We work with people in and around healthcare to help them improve operations, research, or the clinical use of technology. Specifically, we are custom software developers, but we are also systems integrators and have a lot of experience integrating with some of the larger EHRs and the different tools used in many hospitals to manage operations.
CEOCFO: Why is it so hard for the EHRs to get it right or just user-
Mr. Prince: Way back in the early 90s, somebody came up with the idea to standardize how health data is transmitted, something called HL7, which stands for Health Level Seven, I think. It’s a protocol intended to help healthcare providers utilize each other’s information. It was a great idea. Unfortunately, broadly implemented inconsistently, and because of that, the data is difficult share. Most of the time, it requires complex mapping from field to field and data type to a different data type. It’s practically unique for each system-
As institutions are beginning to leverage the cloud, their focus has shifted to security. As they are moving this sensitive data around and storing it in a cost-
CEOCFO: Would you give us a few examples of an organization that turns to illumisoft and what they might ask you to do, and how you come up with a solution?
Mr. Prince: Recently, a company was referred to us because we had done something similar to what they were wanting to do. They had already built an MVP and were interested in getting some consultation from a second development team on what it might take to build version 2. We always begin our engagement by listening and asking a lot of questions. Our goals are to get to a deep understanding of what it is they are trying to do, how they envision people will use it, and where they hope to go in the future. Getting an idea of the big vision for the business always affects how we design a solution.
After we explored their existing solution, we told them we could do it -
CEOCFO: Are you surprised that more organizations do not turn to you before they start doing something?
Mr. Prince: Not anymore. I have long since gained a pretty good insight into how these organizations operate or are typically driven. The improvements and innovations within the hospital can come from anybody that has an idea and is vocal enough. Academics are incredibly smart, and their contributions should be developed into the commercial space and made available. However, organizations do not often know the best way to get started. Starting somewhere is always better than not starting at all, but they often come to us after having already started. We are working to make ourselves available as resources earlier in the process so that we can help walk the journey with them.
CEOCFO: How do you help your clients with the trepidation of making a change?
Mr. Prince: Transparency. We cannot really fix the trepidation; what we can do is be honest, open, and transparent with them throughout the entire process. One way that we make sure that they are not surprised by something that we deliver is that we implement continuous integration and continuous delivery. So as soon as we make changes to our codebase, it gets compiled and tested automatically by a set of software that exercises the solution and validates that it runs bug-
CEOCFO: You work with musicians, academic researchers, healthcare companies, and hospitals. Are there projects that you prefer over others given a choice, or is a project a project?
Mr. Prince: We used to market our expertise to every industry. We were geared towards larger, system-
Everything I do is geared toward seeing an expression of delight on my client’s face when we deliver above expectations, and some of my happiest experiences have come from seeing the positive impacts of building solutions within pediatric health. It is certainly possible to impact lives for the better outside of the healthcare industry, but this industry is very close to the heart.
CEOCFO: Do you do much outreach these days and do you see illumisoft in the industry?
Mr. Prince: We are well-
Health innovation projects have a very long revenue cycle, and we will talk to people for two years before they actually get the funding to begin the project. When you love what you do, you really talk to the people that you want to work in your business. It seems I have been lucky but I have seen a common thread between all of us, we all like doing this kind of work and seeing the delight on our clients’ faces and knowing behind all of that, we are doing something to help.
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“A lot of their focus has been on making sure it is secure rather than optimizing the processes”