Interview with: Kurt Van Wagenen, President and CEO - featuring: their NEON Communications, Inc., a subsidiary, a facilities-based wholesale communications provider, supplying high bandwidth fiber optic capacity and comprehensive end-to-end telecom services to communications companies and enterprise customers on an intercity, regional and metro network in the 12-state Northeast and mid-Atlantic regions.

Globix Corporation (GEX-AMEX)

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Based on their strategic transformation over the last 12 months, Globix Corporation has become a pure-play, debt-free, public, fiber optic based network services company that operates in the Northeast and mid-Atlantic regions

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Technology
Communications Provider
(GEX-AMEX)


Globix Corporation

2200 West Park Drive
Westborough, MA 01581
508-616-7800

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Kurt Van Wagenen
President and CEO

Interview conducted by:
Lynn Fosse, Senior Editor
CEOCFOinterviews.com
Published - February 15, 2007

BIO:
Kurt Van Wagenen is the President and Chief Executive Officer of Globix Corporation. Mr. Van Wagenen joined the Company in March 2001.

Prior to Globix, Mr. Van Wagenen served in various roles at Verizon Communications, including Director of Consumer Sales and Service, Director of Corporate Strategy, and Director of Merger Integration. Prior to Verizon, Mr. Van Wagenen served in various positions at NYNEX Corporation, including Director of New Business Development and Director of Marketing Strategy.

Mr. Van Wagenen has a M.B.A. from the Harvard Business School and a B.S. from the Rensselaer Polytechnic Institute. He is a chartered financial analyst.

Company Profile:

NEON Communications, Inc., a subsidiary of Globix Corporation (AMEX:GEX), is a facilities-based wholesale communications provider, supplying high bandwidth fiber optic capacity and comprehensive end-to-end telecom services to communications companies and enterprise customers on an intercity, regional and metro network in the 12-state Northeast and mid-Atlantic regions. With 4,800 route miles and over 230,000 fiber miles from Maine to Virginia, NEON is providing unparalleled capillarity and central office connectivity in the world's most demanding telecom market.

CEOCFO
: Mr. Van Wagenen, I would like to say congratulations as you have recently become CEO of Globix; tell us about your background with the company and where you see it going under leadership.
Mr. Van Wagenen: “Thank you Lynn. I joined NEON in 2001, as vice president of network operations. In 2005, NEON merged with Globix Corporation and in January of this year, I was promoted to CEO of Globix, which includes NEON Communications. Prior to joining NEON, I was with Verizon Communications (NYSE:  VZ). My experience is largely engineering and operations and that is certainly one of the reasons why I was appointed to this new position. We are a strong technology company. We provide services to all of the major carriers and telecommunications companies in our footprint, which extends from Maine to Virginia. Our customers are all blue chip companies with high expectations around service and support. We have had significant growth over the last several years, in excess of 20% a year on a revenue basis and that is with a very constrained capital program and a rather challenging balance sheet. This year, we are in a much stronger financial position. Over the past six months, we have sold our hosting businesses in the US and UK as well as a building in New York City, which came from the Globix side of our merger. We were able to pay off substantially all of our debt and are now a debt-free, public company with cash in the bank and have the ability to spend more money investing in our network, investing in our business and pursuing what we believe are significant growth opportunities going forward.”

CEOCFO: What is the focus for Globix today?
Mr. Van Wagenen: “Globix is now NEON Communications. We own a fiber-optic network that extends from Maine to Virginia. We sell high capacity bandwidth services to major telecommunications companies and large enterprise customers.”

CEOCFO: What is your growth strategy?
Mr. Van Wagenen: “We are looking to grow in three areas. First, we are looking to add new locations to our network within our existing region, what we call “deepening our capillarity” as well as expand contiguously beyond our existing footprint. Secondly, we are looking to add new customer segments such as enterprise customers. Enterprise customers currently make up a relatively small percent of our revenue base, so we believe there is a great opportunity for us to grow in this area. We also believe there is an opportunity with hospitals and universities in our region. The third area is to add new products. We are actively exploring opportunities to enhance our existing Ethernet offering as well as several other products that will add incremental revenue.”

CEOCFO: You mentioned hospitals and universities; is there a trend for them to go through networks such as yours?
Mr. Van Wagenen: “I would not say that it is a trend. I would say that hospitals and universities have significant data storage needs and their use of technology increases year-over-year. They are dependent on sophisticated networks to support them. We provide the underlying infrastructure that supports their data networks.”

CEOCFO: Do the carriers have many options and if so why are they going with Globix?
Mr. Van Wagenen: “In some markets, they have options. For instance, what we call the NFL city routes, the tier-one routes, such as from Boston to New York or New York to D.C. or D.C. to Philadelphia. Several carriers have networks that connect those cities, so there is competition on those routes. When you get out to tier-two and tier-three markets, such as Portland, Maine, Nashua, New Hampshire, New London, Connecticut, and all the way down into Virginia there tends to be fewer alternatives. That is where we excel.”

CEOCFO: Will you tell us more about how you plan to achieve your goals?
Mr. Van Wagenen: “Our business has changed dramatically over the last twelve months. We sold off our hosting businesses in the US and UK and sold a building in New York City. The proceeds of those transactions, which are in excess of $125 million, have been used to pay off substantially all of our debt and allowed us to put money in the bank. We are in the best financial position that we have ever been in as a company. We are coming off a year where we have had very good growth, and we are positioned extremely well to take advantage of opportunities going forward. We have a very stringent business case process that we use to deploy capital and make investments in the network. We believe this financial discipline has put us in a better financial position to pursue opportunities, whether it be new markets, new customers, and new products.”

CEOCFO: As CEO, how do you ensure that the capital available now is used wisely?
Mr. Van Wagenen: “There are two ways. We do not want to go back to the days of the “build it and they will come” mindset. We are in an industry where we have all been conditioned or battle hardened. Over spending in the late 1990’s and the early part of this century to build out the fiber backbone networks led to us having to wait for the revenue. As a result, many companies, including NEON, took on significant debt levels that could not be supported going forward. We were one of the companies that went through bankruptcy so we know the pain that is experienced in not having the financial discipline around how to make profitable investments in the network. We have been through the tough times and this experience has instilled more financial discipline. Finally, our business case process has been used successfully to grow our business for many years. We will continue to use this business case process going forward. Our business cases are reviewed by a CapEx committee that meets on a bi-weekly basis and evaluates every capital expenditure over $25,000. The committee includes representation from all functional areas of the business. Sometimes we will try to be creative and see if we can pursue an opportunity but minimize the investment risk associated with it. In those cases, we’ll break a project up into multiple phases, and we will commit to spending a small amount of money to do the upfront work such as licensing or applications for colocation. These items tend to be long lead-time activities but are not all that costly. By phasing the project, we enable the sales team to get out and market the new location to our customers. Once a sale is made, we will approve the second phase of the project, which typically involves purchasing equipment to “light” the location.”

CEOCFO: Do you need to add to your management team?
Mr. Van Wagenen: “We are adding some incremental staffing to support our growth. However, one of the nice things about running a fiber-based network is that there is good operating leverage. Therefore, as we grow, we do not need to add staffing at the same pace, which is a good thing. We are also fortunate that we have not had a lot of turnover over the years, and we have some seasoned veterans in our company that we have been developing and promoting over a period of several years. I recently promoted three talented directors in our business to the positions of vice president of engineering, vice president of sales and marketing, and vice president of operations. We are also hiring in our finance organization. We recently relocated our headquarters from New York City to Westborough, MA and are seeking good finance personnel with public company experience.”

CEOCFO: Why should potential investors be interested and what do people miss about Globix that should be recognized?
Mr. Van Wagenen: “Post merger between NEON and Globix, we became confusing to investors because we were really two separate businesses. We had our NEON fiber based carrier business and we had the Globix hosting business. We had data centers in California, New York, and in the UK, and we had a fiber network from Maine to Virginia. When investors looked at Globix, they were trying to figure out what we wanted to be when we grew up. Investors tend to be reluctant to invest if the business is confusing. As a result of our strategic transformation over the last 12 months, we have become a simple, clean story. We are a pure-play, debt-free, public, fiber optic based network services company that operates in the Northeast and mid-Atlantic regions. It is a very easy business to understand. If folks read our financial releases and see how we have repositioned the business, they are quickly going to be able to figure out who we are and how we are performing. If investors believe that the business and consumer thirst for information is going to continue to grow, whether in the form of voice services, data services, or video services, then we are a very interesting company to look at from an investment perspective. This is because we provide the core backbone network necessary to deliver this information.”

CEOCFO: In closing, as CEO, what is your focus on a daily basis?
Mr. Van Wagenen: “I spend the majority of time with my people planning our strategy and making decisions about where we are going to take the business and how we are going to grow the business. Because we are not a big company and we do not survive based on our brand, our key to success is our ability to out execute the competition and deliver services in a manner that meets our customer requirements. I spend a lot of time with employees at all levels of the business, trying to ensure that we are doing everything from a process, investment, and reporting standpoint to flawlessly execute each time. In my new role as CEO, I will also spend more time with our board of directors and with external stakeholders, trying to be more of the face of the company.”


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“Post merger between NEON and Globix, we became confusing to investors because we were really two separate businesses. We had our NEON fiber based carrier business and we had the Globix hosting business. We had data centers in California, New York, and in the UK, and we had a fiber network from Maine to Virginia. When investors looked at Globix, they were trying to figure out what we wanted to be when we grew up. Investors tend to be reluctant to invest if the business is confusing. As a result of our strategic transformation over the last 12 months, we have become a simple, clean story. We are a pure-play, debt-free, public, fiber optic based network services company that operates in the Northeast and mid-Atlantic regions. It is a very easy business to understand. If folks read our financial releases and see how we have repositioned the business, they are quickly going to be able to figure out who we are and how we are performing. If investors believe that the business and consumer thirst for information is going to continue to grow, whether in the form of voice services, data services, or video services, then we are a very interesting company to look at from an investment perspective. This is because we provide the core backbone network necessary to deliver this information.” - Kurt Van Wagenen

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