Interview with: Peter A. Inverso, CPA, President and CEO - featuring: their Roma Bank, a community bank headquartered in Robbinsville, New Jersey.

Roma Financial Corporation (ROMA-NasdaqGSM)

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Roma Bank started in 1920 has become well knitted into the Italian community and is now migrating to areas where the population has migrated

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Financial
Savings & Loans
(ROMA-NasdaqGSM)


Roma Financial Corporation

2300 Route 33
Robbinsville, NJ 08691
Phone: 609-223-8300

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Peter A. Inverso, CPA
President and CEO

Interview conducted by:
Lynn Fosse, Senior Editor
CEOCFOinterviews.com
Published – August 17, 2007

BIO:
SENATOR PETER A. INVERSO

Peter Inverso holds a B.S. in Commerce and Accounting from Rider University and is a certified public accountant. He has held various positions in international and regional accounting firms, including partner. He was named to his current position of president and CEO of Roma Bank in September, 2000. He led the effort to establish Roma Financial Corporation and to build its new corporate headquarters in Robbinsville, NJ. He was elected and re-elected to the New Jersey State Senate for four consecutive terms. Active in many civic associations, he is the past chair of RWJ University Hospital at Hamilton.

Company Profile:
Roma Financial Corporation (NASDAQ:ROMA) is the holding company of Roma Bank, a community bank headquartered in Robbinsville, New Jersey. Roma Bank has been serving families, businesses and the communities of Central New Jersey for over 86 years with a complete line of financial products and services, and today Roma Bank operates branch locations in Mercer, Burlington and Ocean counties in New Jersey.

CEOCFO:
Mr. Inverso, what is your vision for Roma Financial and how do you get there?
Mr. Inverso: “Roma Bank started in 1920 and over that time, it has become well knitted to its traditional community. For over 80 years, the bank was solely a residential lender with a loyal and ardent customer base comprised primarily of Italian-American intergenerational customers. With six branches in Mercer County, the customer base had become more diverse. It was evident that if the bank were to grow it would have to expand its lending capabilities to include commercial lending, embark on a branch expansion program and develop a contemporary branding plan. We designed a new logo, and implemented image print, radio and cable advertising. We rolled out our commercial lending initiative in 2001 and opened our first out-of-county branch in 2003. We constructed a 47,000 square foot corporate office and branch and added an additional out of county branch over the next three years. In seeking growth opportunities, the bank is looking to areas where its customers have migrated or where there are attractive opportunities for market penetration and garnering market share. We recently completed an initial public offering where we raised approximately $90 million dollars, which we plan to deploy into additional organic growth as well as the possibility of making an acquisition. As we bridge tradition and growth in pursuing these initiatives, we will always be mindful of our core mission.”

CEOCFO: What is the mix between consumer and commercial?
Mr. Inverso: “As I mentioned for over 80 years our loan portfolio consisted only of residential loans. Accordingly, our loan portfolio is still comprised predominately of residential loans. We have eased into commercial lending, increasing our appetite as we gained more expertise and grew more comfortable with the risk implications of commercial lending. Since we embarked upon commercial lending, we have enlarged commercial loans to 16% of the loan portfolio.”

CEOCFO: Would you like to see the commercial loan side increase?
Mr. Inverso: “Yes. Right now, the residential housing market is fairly stagnant and it appears that the greatest prospects for us to grow our loan portfolio will come from commercial loan opportunities.”

CEOCFO: How do you go after that new business?
Mr. Inverso: “We have in place the platform, capacity and competency to accommodate the financing needs of the businesses in our markets. Our stock offering permits us to pursue and compete for larger credits. While we advertise in business publications and attend business expos, we are attracting more prospects because of our reputation and growing recognition that we are a community bank willing to customize its lending products to meet the needs individual needs of the borrower.”

CEOCFO: What might someone find at Roma that is different from other banks?
Mr. Inverso: “I think our reputation, borne on 87 years of stability and customer focus, speaks for itself in that regard. Roma is a bank that is nearing $900 million in assets. Prior to 2003, we only had six branches. On a per branch basis, we have a very high deposit base, which means that we have great customer affinity and loyalty. We credit that to the fact that we make a special effort to remain close to our communities and closer to our customers.   Our retail branch managers are exceptionally well skilled technically and excel in customer service. They are all long tenured with the bank and with their branch, and have developed strong bonds with their customers. Additionally, we have an open door policy. Customers know they have access to the decisions makers. They feel at ease to stop by and meet with our chairman or me; and often do. These are the defining attributes, which we believe distinguish Roma Bank.” 

CEOCFO: Are there services you are not offering now that you plan to add?
Mr. Inverso: “We offer a full range of retail services as well as lending services. However, we do not offer a tiered money-market product and are assessing the efficacy of adding it. Additionally, we are considering remote capture services for business customers and borrowers not conveniently located near one of our branches.”

CEOCFO: Do you have a set plan for the expansion or is the expansion more opportunistic?
Mr. Inverso: “We have a plan in place. Over the past four years, we have opened 3 branches, growing from 6 to 9 branches. We intend to add 3 more within the next two years. So, we are not branching indiscriminately. Our existing marketplace has become intensely competitive and it compels us to look for demographics, which are conducive to gaining market share. We also closely follow the migration of our customers in evaluating location opportunities. Our business plan, which supported our public offering, identified our branch expansion goals. We are following that plan closely. Geographically, we intend to expand to the south and east because these areas of our state hold the best promise of population growth.”

CEOCFO: Are there particular areas of community interaction that you focus on?
Mr. Inverso: “We truly believe in the mission of a community bank. As we branch, we seek to become wedded to the new community by being supportive of the local community organizations and their activities. This is consistent with our history and commitment to our home communities. We created a foundation to aid us in achieving this purpose, but we also encourage our employees to become a community resource. We attempt to support a wide variety of non-profit organizations. Our foundation will consider support of non-profit organizations with missions concentrating on healthcare, art, housing, history, children and family services and education. However, we tend to favor those that provide affordable housing opportunities through housing rehabilitation or creation in inner-city neighborhoods, particularly in the City of Trenton, since our roots are in the city.”

CEOCFO: As you continue to grow, how do you maintain the personal connection as you become a bit more removed from your customers?
Mr. Inverso: “No doubt, growth poses that possibility and danger. Perhaps, so does the increasing use of internet banking. Customer access to top management is culturally ingrained in Roma Bank. Additionally, when we establish a branch, we undertake a commitment to become a contributing member of the surrounding community. This commitment provides the foundation for developing and maintaining relationships. Since we do not plan on transforming Roma Bank into a mega-bank, top management will continue to be visible in the communities we serve and remain accessible to our customers.”

CEOCFO: Are there many other local community banks in your area and if so, what sets you apart from the others?
Mr. Inverso: “There are other local community banks, but we are the oldest. We are recognized as an exceptionally stable and strong institution that has remained true to its mission, while strengthening its roots and emerging as a contemporary, full service bank. I should add that individuals who were born and raised in our community and who are highly respected have always led the bank and that our growth has been internally fueled. It is this composite that distinguishes Roma Bank in our market.”

CEOCFO: It has been challenging for many banks recently; how are you faring under the current industry situation?
Mr. Inverso: “There is no doubt that the last two years have been most challenging for community banks. The inversion of the yield curve is compressing margins making it very difficult for banks that principally rely on the spread between long-term and short-term interest rates to be profitable. While long-term rates have nudged up somewhat, competition is making it very difficult to significantly improve loan portfolio yields. Therefore, in addition to taking steps to improve non-interest income, we have focused on controlling our cost of funds as tightly as we can. We have a very favorable embedded cost of funds, which together with our strong capital provides us with a very good net interest margin. Additionally, the public offering permitted us the luxury to resist the extraordinarily high deposit rates offered by our competitors. However, the pressure on deposit rates is mounting and as we open new branches, the deposit mix will probably skew to certificates and put pressure on our overall cost of funds. Clearly, in this environment, controlling non-interest costs is imperative in improving earnings. This presents a challenge to us as were adding branches.”

CEOCFO: Why should potential investors be interested?
Mr. Inverso: “We have an organization that has great value and a promising future. Our operating performance compares very favorably to our peer comparisons. We have added to our capital base with our public offering. If we are successful in deploying that capital as our business plan supporting the public offering contemplates, we will continue to grow and to add shareholder value. An investor has to assess whether this makes our company an attractive investment opportunity.”

CEOCFO: Finally, you have your four pillars of foundation. ‘Strength, Loyalty, Wisdom and Vision;’ will you elaborate?
Mr. Inverso: “Clearly, if you look at our metrics, we have a strong capital foundation built over 87 years of serving our communities. We have weathered the vagaries of the economy and world events over that span of years. I believe that speaks to our strength. From a loyalty perspective, it is a two-way street. Our customers are loyal to us. We have families that have been intergenerational customers. We also feel we have been loyal to our customers by remaining true to our mission. As to wisdom-it is apparent that the bank has thrived since 1920. It has responded to the changing banking and regulatory environment, as well as, the changing needs of customers. You have to have the wisdom to recognize and respond to evolutionary changes. Vision speaks to the fact that we have crystallized a plan for growth while transforming our bank into one that provides a full complement of customer services.”

CEOCFO: It sounds like Roma has both a strong history and a strong future!
Mr. Inverso: “That is well said, we may coin that! We use “bridging and growth.”

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“We have a plan in place. Over the past four years, we have opened 3 branches, growing from 6 to 9 branches. We intend to add 3 more within the next two years. So, we are not branching indiscriminately. Our existing marketplace has become intensely competitive and it compels us to look for demographics, which are conducive to gaining market share. We also closely follow the migration of our customers in evaluating location opportunities. Our business plan, which supported our public offering, identified our branch expansion goals. We are following that plan closely. Geographically, we intend to expand to the south and east because these areas of our state hold the best promise of population growth.” - Peter A. Inverso, CPA

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