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Over 300,000 developers and 20,000 customers worldwide

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Technology
Software and Programming

NASD: RWAV

ROGUE WAVE SOFTWARE 

5500 Flatiron Parkway
Boulder, CO 80301
Phone: 303-473-9118

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John Floisand
Chief Executive Officer

Interview conducted by:
Diane Reynolds, Co-Publisher

CEOCFOinterviews.com
June 2002

Company Profile:

Rogue Wave Software, Inc. is a leading global infrastructure software and consulting services company.  Its large-scale, platform-independent business frameworks, components and services provide the fastest way to deliver durable, mission-critical applications.  Over 300,000 developers and 20,000 customers worldwide use Rogue Wave to develop comprehensive, enterprise-level, general business and e-business applications.  Headquartered in Boulder, Colo., Rogue Wave has offices located throughout the United States, Europe and Asia. 

Ceocfointerviews: Tell my readers about your company.

Mr. Floisand: Rogue Wave was formed in 1989 and has been public for over six years.  Over the past 12 years we have built a global brand, becoming the industry leader in the C++ software component sector. Recently, we have focused our efforts on providing our software to a broader audience of corporations working to build enterprise wide systems, allowing us to leverage full software platforms from our original component architecture. 

In addition to our core C++ offerings, our Large Scale Object Solutions (LSOS) initiative is a set of technologies that enables customers to develop reliable and flexible large-scale business applications faster than they have even been able to in the past. LSOS removes customers from the complex technology that forms the underlying architecture of very large on-line transaction processing systems, allowing them to focus primarily on their business application requirements.

The primary technology of the LSOS initiative is Object Systems Framework (OSF).  OSF provides an abstract and integrated platform for the construction of large-scale, object-oriented applications using a variety of underlying technologies including application servers, databases, and messaging systems.  OSF does not implement these technologies itself, instead providing a flexible and easy-to-use abstraction layer that ties these systems together.

Using OSF, Rogue Wave developed GMRD (Global Master Reference Database) software in response to the financial industry’s need to have a clean data solution as part of the development of a faster and more effective settlement processing mechanism. In the past year, we put GMRD to work by developing a specific application for a Fortune 500 financial customer to solve their reference data problems, helping the company to achieve the Securities Industry Association T+1 initiative. 

The move from T+3 to T+1 will generate approximately $2.7 billion in savings to the industry, and its implementation represents an approximate $8 - $10 billion market.  We believe that the underlying OSF technology can be applied across a diverse group of industries that have similar large-volume transactional issues and be sold as a stand-alone product to companies developing their own enterprise systems in-house.

Ceocfointerviews: You became the CEO this past October.  What has been your biggest challenge thus far?

Mr. Floisand: I was appointed interim CEO in October and officially took the CEO role in January. In addition, I served on the board for the previous two years, so I know both the company and its Founder, Tom Keffer, extremely well.  The primary reason I was brought on board was to help in developing a vision and strategy for the company as it transitions to a new way of doing business. My greatest challenge will be to take the next step from where the last CEO left off by building upon our core products and services and implementing a strategy and vision to continually move our products up the value chain.  This will enable us to become a more integral partner with our customers, thereby driving higher revenue to Rogue Wave. 

Ceocfointerviews: How do you plan on realizing that vision, that is, what strategy do you have in mind?

Mr. Floisand: Without going into too much detail, our strategy has four basic components.  First, we see a great opportunity to experience 8 - 10% growth in our core C++ business going forward.   In order to capture that growth, we are expanding our international sales and marketing teams, reinvigorating current and past relationships, modifying our pricing cycle to better coincide with our customers’ needs, and developing new relationships with systems integrators and other partners to give our products a broader reach. 

Second, we plan to deploy our GMRD application throughout the financial services industry, both domestically and abroad.  Our strategy involves approaching the largest financial institutions with a customized solution while developing a shrink-wrapped product for the smaller institutions, by the end of this year. 

Third, we see a tremendous opportunity in selling the underlying OSF technology in both C++ and Java to companies interested in developing their own enterprise-wide applications.  We see this as a major growth driver for the company in the future, as the cost will be relatively small to the customer, but it will give them an unparalleled degree of flexibility and cost savings in designing and implementing their own enterprise-wide solutions. 

Finally, we will leverage our success in developing the GMRD product to target other strategic LSOS market opportunities.  We have tentatively identified several verticals that have the same high volume transaction/straight through processing needs as the financial service industry and believe that our technology can be modified to create a holistic solution for these verticals.   Overall, we will maintain a very disciplined focus to ensure all of our products are working towards a common goal. One final point on all of this — I’d like to be very clear here —we do not expect this to happen overnight.  This is an evolutionary process that will require dedication and cooperation throughout the organization in order to be accomplished over the next several years.

Ceocfointerviews: It sounds like you have a substantial opportunity with your GMRD application?

Mr. Floisand:  There certainly is a significant opportunity for us with the GMRD application, but we see the real long-term opportunity being in the OSF technology.   In the near-term, the opportunity for GMRD is that we address a fundamental need for financial institutions that are approaching straight through processing (STP), that is, the need for clean reference data.  The Tower Group recently found that about 30% of trade errors are due to bad reference data and automating the process without clean and reliable data only leads to the straight through processing of errors.  By implementing our solution, financial institutions can improve their quality of service and achieve substantial cost savings.

However, we recognize that the GMRD opportunity is necessarily constrained by the number of large financial institutions that can afford and need to implement a processing system of this size.  That is why the OSF technology represents the long-term opportunity for this company.   Not only can we continue to develop other large-scale applications for industries such as telecom and healthcare, but we can license the underlying technology to companies looking to build their own applications without having to do all of the ‘heavy lifting’.  Currently, a C++ version of the technology is available, while a Java version will be available by the end of this year.  Both sell for about $500,000 per license/installation.

Ceocfointerviews: Going back to the core C++ business, how do you work with your customers to help them in building their IT infrastructure?

Mr. Floisand:  Our research group develops the C++ code from line one on up. Our Fortune 500 clients depend on us to develop mission-critical solutions that will meet their organizational needs.  To most efficiently produce that technology, we use database and operating system neutral technology, which gives our clients the most flexible, portable and cost effective infrastructure components in the marketplace.  We strive to be a partner with our clients and not just a technology vendor by supporting the widest array of operating systems and databases in the industry. 

To that end, our deployment-based sales model creates an environment in which we are successful only if our customers are successful.  Our original transaction-based, licensing business model sold products directly to developers and then added incremental revenue through the sale of upgrades. Today, our deployment-based model allows us to sell to a much wider marketplace, achieve greater penetration in existing client accounts, and tie our future success to that of our clients.  In fact, one of the first things I did since becoming CEO was to update our development cycle to twice a year so our customers could benefit from bigger incremental changes in our software and we could capitalize on more significant revenue opportunities while lowering our development costs. 

Ceocfointerviews: Would you say that your customers are more like partners?

Mr. Floisand:  Absolutely. We have a trusted brand with some of the world’s largest companies. We work hard every day to maintain that brand loyalty by creating quality, valuable products.  Our philosophy is that our success is intimately tied to that of our clients.  If we are not creating value for them, then they will look to other infrastructure providers to do so.   At the end of the day, the customer really is our number one focus. 

Ceocfointerviews: What industries do your customers come from?

Mr. Floisand: We sell to a broad range of Fortune 500 companies.  For our C++ products, our primary customers are in the financial services/banking, telecommunications, technology, and aerospace/defense industries.  As for our GMRD product, the first target market is large financial institutions, as it is designed to help them cope with the T + 1 issue I discussed earlier.  We believe we can sell another GMRD application in fiscal 2002, in addition to our current engagement.  Into 2003 and beyond, we expect to sell several more GMRD engagements to other large financial institutions.  And, since the underlying OSF technology is designed to be highly flexible, we plan to continue exploring other industries in which the technology could be used to develop meaningful applications. 

Ceocfointerviews: Can you discuss how your revenues break down across business and geographic lines?

Mr. Floisand:  In terms of business line, the majority of our revenue comes from our core C++ infrastructure products.   About 55% comes from software sales and 35% comes from support services.  Our consulting revenue is about 10% of the total, primarily derived from the implementation of our LSOS strategy.  In terms of geography, the majority comes from the United States, about 80% of revenue in 2001.  Our international business has been extremely successful and continues to grow, and we see huge opportunities, particularly in Asia Pacific.  I believe it is possible for this company to have a revenue split of 50% from the Americas, 30% from Europe, and 20% from Asia Pacific, versus 66%, 30% and 4%, respectively, at the present time.

Ceocfointerviews: It sounds like you are planning some aggressive moves internationally.  Can you tell us a little more about that?

Mr. Floisand:  Certainly.  We have recently hired several key individuals to run our international operations.  Specifically, the sales and marketing functions have been localized to where the business takes place, giving our managers a very high degree of autonomy and flexibility.  These individuals bring with them vast amounts of knowledge and expertise, not to mention key relationships in each region. 

While we are still in the process of filling out the teams, we see an opportunity to generate a significant portion of our revenues from these markets in the coming years. In fact, three of the top four markets for C++ products are in the Asia/Pacific region: Japan, China, and India.  We believe the deeper penetration of these markets will allow our core business to grow at a rate of 8 - 10% per year in the foreseeable future.  We can also leverage these developing sales and marketing organizations for our LSOS strategy.  With global financial centers such as London, Geneva, Tokyo and Sydney facing the same T+1 issue as New York, we expect to have some very significant international opportunities for the GMRD product as well.

Ceocfointerviews: Every company wants to stay fresh.  What are you doing to keep your technology new and innovative?

Mr. Floisand:  We are constantly working to improve our offering with an entire research staff in place to aid in the effort.  Our research team is continuously looking into new technologies and new applications, identifying additional uses for the technology and improving its capabilities and usability.  GMRD is a good example of innovation spurred by our research and consultations with customers.  It began when a client came to us with a problem: achieving T+1 with clean reference data.  By leveraging our core skill sets in components, C++ and Java, and adding a little innovation, we developed a suite of software that enables companies to comply with the regulation at reduced costs. 

In addition to our internal research efforts, we conduct external research through our online Technology Access Center (TAC).  Through our Web site, developers can access the TAC and thereby gain access to technology previews of products before they go to market.  Developers can download the technology, work with it and help identify additional markets.  In a sense, through TAC, we have opened up our research efforts to a broader group.  Although every technology that goes to the TAC will not necessarily become a product, the TAC will continue to be a valuable tool for us to gain insight into the potential markets for new technologies.  Currently four technologies are accessible through TAC: “Bobcat”, “Ratchet”, “Persian” and “Ruple”.

“Bobcat” is a C++ implementation of the Java Servlet API.  It builds on the core Rogue Wave product line and provides a highly efficient, scalable, robust and portable servlet API written entirely in C++.   In essence, it allows you to connect your C++ legacy system to Java.  

“Ratchet” and “Persian” form the foundation of our Web Services strategy. Ratchet offers developers who have object-oriented expertise an easy to use, high-level abstraction for handling the details of XML documents with C++. Persian allows C++ code to consume other Web services, written in any language, without writing a single line of SOAP or HTTP code, enabling easy creation and consumption of high-performance Web services.

“Ruple” leverages Tuple space technology and offers a foundation for applications to collaborate transparently and independently by selectively and securely sharing documents over the existing Internet infrastructure and technology.

As you can see, we have a lot of new, innovative technology, but we are being prudent in the move from technology to product.  We are seeking, considering and implementing developer feedback so that our final product will be well refined and targeted in a manner that will maximize our revenue. We are not in the business of creating technology for its own sake, but rather, we want to develop products that will have a meaningful use for our customers’ business challenges and will be profitable for us.

Ceocfointerviews: You have highlighted several exciting internal growth initiatives for the company.  Given your sizable cash position, do you expect the company to grow through acquisitions as well? 

Mr. Floisand:  We are currently exploring several attractive partnership opportunities that would allow us to leverage our knowledge base and existing sales and marketing organizations to bring more high-quality products to the marketplace.  Any outright acquisition would have to have at least three primary attributes to be considered.

First, it would bring complimentary products or services into our offering and augment our value to our customers, within the confines of our core mission. Second, it would be available at a reasonable price and be immediately accretive, and third, it would have to have a compatible corporate culture similar to ours.  Being a seasoned management team, we have learned to identify the possible dangers and to avoid them.  Therefore, any acquisitions opportunities that we uncover will be examined carefully and pursued cautiously where we see fit.  However, we have the luxury to not be acquisitive in order to continue to grow. 

Ceocfointerviews:  Why are companies in the software space getting less attention from investors these days?

Mr. Floisand: It’s not that we are getting less attention from investors as much as investors are no longer willing to give companies ridiculous valuations based entirely on intriguing technologies or future potential alone.  We are coming off a tremendous period of technological innovation that completely changed the world, and in a relatively short period of time.  We have become so accustomed to huge, overarching changes, that we no longer view the incremental opportunities as exciting.  However, there are exciting opportunities for improving existing technology in terms of its usability, functionality and stability, or for applying existing technologies in new ways.  As an investment vehicle, stocks of many software companies are still a great growth option, with generally high margins and return on invested capital, with great growth futures ahead of them.   In fact, we have been engaging in a buyback program because we believe it is a solid use of funds at current prices. 

The real-world solutions we develop for our customers are perfect examples of this trend. Software companies are receiving less attention from investors because now they are focused on building customer relationships, developing usable technology, and generally building solid, long-term business models – all things that do not capture individual investors’ imagination or interest in the same way that these companies have in the recent past.   Rogue Wave will remain dedicated to addressing our client’s needs in existing markets, and not simply chasing the next trend.

Ceocfointerviews: To conclude, from an investment standpoint, what are your company’s most compelling aspects?

Mr. Floisand: First of all, our business model is understandable and its potential is obvious. By deploying our technology throughout entire companies, we have increased our revenue opportunity exponentially. 

Our core C++ business is growing and is capable of financing higher growth initiatives.  With our GMRD application, we have gotten sign-off from our first major customer and we have already developed the sales and marketing infrastructure to leverage that reference site across the marketplace in the near term.  Longer term, we are exploring additional markets for the OSF technology and will continue to penetrate existing markets. 

Further, we are financially stable with almost $30 million in the bank, absolutely no debt, and a clean balance sheet.  We have a global client base of Fortune 1000 companies and plan to continue expanding our operations internationally.  From a strategic standpoint, we have been through a couple of difficult years, restructuring the company to focus on our strengths.  However, with our recent key management hires, we believe Rogue Wave has turned the corner and is now poised for sustainable, long-term growth. 

Finally, we have a compelling valuation, as we are currently valued slightly above cash, indicating that the Street has not given us credit for our growth opportunities and core brand and business.  Our cross-platform technology makes us an ideal partner for many companies that need reliable systems to interact with their legacy architecture.  We provide that technology, which is of the highest quality in the industry, at very competitive prices.  Coupled with the growth initiatives outlined above, we strongly believe that this company will experience strong results over the next several quarters and years.

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