TASER International, Inc. (TASR)
Interview with:
Phillips W. Smith, Ph.D., Chairman
Business News, Financial News, Stocks, Money & Investment Ideas, CEO Interview
and Information on their
advanced less-lethal weapon the ADVANCED TASERŽ.

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TASER International – using acceptance in law enforcement markets to build consumer confidence in their products

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Technology
Electronic Instruments & Controls
(NASD: TASR)


TASER International, Inc.

7860 E. McClain Drive, Ste. 2
Scottsdale, AZ 85260
Phone: 480-991-0797


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Phillips W. Smith, Ph.D.
Chairman

Interview conducted by:
Lynn Fosse
Editor

CEOCFOinterviews.com
December 2002

Bio of CEO,
Phillips W. Smith
Chairman of the Board
TASER International (NASDAQ: TASR,TASRW)

Phillips W. Smith is the chairman of our board of directors. Dr. Smith has served as a director since 1993. Since August 1997, Dr. Smith has served on the board of directors of Pentawave, Inc., a developer of cross-media publishing software. Dr. Smith was chairman of the board of Pentawave from January 1999 through October 2000 and its chief executive officer from January through March 1999. From June 1990 to September 1997, Dr. Smith served as the president and chief executive officer of Zycad Corporation, a developer of engineering and manufacturing applications software. Dr. Smith holds a B.S.E. degree from West Point, an M.B.A. degree from Michigan State University, and a Ph.D. in Business Administration from St. Louis University.

Company Profile:

TASER International, Inc. (NASDAQ: TASR, TASRW) provides advanced less-lethal weapons for use in the law enforcement, private security, and personal defense markets.   Their flagship ADVANCED TASERŽ product uses proprietary technology to incapacitate dangerous, combative, or high-risk subjects that may be impervious to other less-lethal means. Because these weapons affect the central nervous system by imitating the electrical impulses used to communicate within the human body, a hit anywhere on the body can be effective. Thus, the ADVANCED TASERŽ is much easier to use than sprays or even firearms that require a hit to a specific zone of the body.

TASER International’s technology is designed to reduce injury rates to suspects and police officers handling the device, thereby lowering liability risk and improving officer safety.  The ADVANCED TASERŽ is currently in testing or deployment at over 1800-law enforcement and correctional agencies in the U.S. and Canada. A leading field study of 7 Watt TASERŽ Technology at the Los Angeles Police Department found TASERŽ technology had the lowest rate of injuries to both officers and suspects compared to all other force options studied. Fewer injuries mean safer jobs for your officers and lower liability for your department. In addition, since the ADVANCED TASERŽ uses the same, muscle memory officers develop with their side arms; the unit is more accurate and reliable under high stress than other less-lethal weapons, which require new motor skills, which are not as familiar.


The new ADVANCED TASERŽ M-Series, designed specifically for law enforcement, combines the injury reducing benefits of traditional stun technology with a quantum leap in stopping power via new Electro-Muscular Disruption technology. Every time the M26 model is fired, it stores the time and date when it was fired. This data protects officers from claims of excessive use of force by providing complete and accurate documentation of the time and date for each firing. The M26 also provides law enforcement with a powerful management tool to track usage patterns and prevent abuse. Data downloads to any Windows¨ 95/98 compatible computer (special adapter cable required). Whenever an Air Cartridge is fired, up to 50 small confetti-like I.D. tags called AFIDs are ejected. Each AFID is printed with the serial number of the cartridge fired, allowing departments to determine which officer fired the cartridge.

Other products include:

AIR TASERŽ—offering 15 feet of take down power.
When the situation calls for less-lethal force, police officers need an effective and safe device to drop the perpetrator without causing injuries. Over 30 years of medical studies have shown TASERŽ technology leaves no long-term injury. After several minutes, a suspect stunned with an AIR TASERŽ recovers without any known long term effects. In fact, the marks from an AIR TASERŽ hit can barely be seen by the naked eye — they look like two tiny bee-stings. More importantly, the TASER-WaveŽ electron pulse has been tested in direct application to cardiac tissue and does not effect the heart nor a pacemaker.

TASER International also offers a variety of models to meet specific needs and accessories such as air cartridges; battery chargers, data ports,
fanny packs, carry cases and holsters.


CEOCFOinterviews: Dr. Smith, please give us a brief history of TASER International.

Dr. Smith: “The Company started back in 1994, and shipped its first product in 1995. We primarily focused on the consumer market and built a self-defense product called the AIR TASERŽ that looked like a cell phone. The company primarily focused on women because of the ability to stand off up to fifteen feet and incapacitate someone with our device. We managed to sell about one hundred and fifty thousand (150,000) of our original devices, however this was not very successful in consumer terms. What was affecting our business was a patent that existed until 1998, which prohibited us from selling to the police and police are very important, because they are the opinion makers in any kind of self-defense business. People like to see what cops use, and they figure that if a cop is using it, it must be tested and it must work. Therefore, we refocused the company in late 1999, with a new product for police, called the M-26, which is the product that has taken off to where we now have one thousand, eight hundred (1,800) police departments using our product today.”

CEOCFOinterviews: How are you split between consumer, police and aviation?

Dr. Smith: “Consumers are about 20% of our business and law enforcement is about 80% plus. Aviation showed promise when United Airlines bought (1,300) of our self-defense products a year ago in December (2001) and trained all 9000 pilots. However, the aviation marketplace is being affected by the Department Of Transportation, which has steadfastly refused to approve an application by United Airlines to put self-defense devices on-board their airplanes. We do see change coming in that area though, because the Homeland Security bill that went through will require the Transportation Security Agency (TSA) to approve any application and they must act on it within ninety days, whereas there was no deadline before.”

CEOCFOinterviews: Will law enforcement continue to be 80% of your business?

Dr. Smith: “No, probably by the middle of 2003, we will have a new consumer initiative under way. We have been doing a fair amount of market research and determining what consumers like and what they don’t like about the TASER, and what we need to do to really make it useful to consumers, which by far is our biggest market. There are thirty-five million gun-owning households in America, who could buy one of these just because the cops have them. There are seventy million non- gun-owning households, which could also buy these because they are safer around kids. Consumers will be our biggest focus and our biggest market but I would say that next year if we are lucky, consumers might take 50/50 or 60/40 and then the following year we expect consumers to be the vast majority of the business although we will continue to serve police. There are only 12 million police in the world and there are and 105 million households in the United States alone.”

CEOCFOinterviews: What sets the TASER apart from other products in this area?

Dr. Smith: “It is a stun gun and all TASERs are stun guns but not all stun guns are TASERs. The difference between the TASER and other stun guns is that we have done some actual biomedical research on how it affects the human body when we designed the device. We developed our WAve FORM to really be incapacitating to a human being. This weapon will work if it touches you. That allowed us to build a WAve FORM and a weapon that was very effective in taking people down despite all the hype about stun guns that basically, don’t work. They have a terrible reputation. In addition, other stun guns are cheap; you can buy them for ten bucks from Asia now.

TASER give you two things; first, if you touch someone it will incapacitate them and knock them away from you. However, as with all stun guns, it won’t incapacitate them for any length of time. For most stun guns to be effective, you have to hold it against the body. This presents a problem because you would have to get close enough to touch someone, which is not a good position for a woman to be in, because women are typically, physically smaller than men. The advantage with our TASER is that it shoots out two probes from the hand-held weapon with wires attached up to fifteen feet. What that allows you to do is to send electricity down the wire and across the human body. The body completes the circuit from the one probe to the other probe. The probes come out at about one hundred and twenty feet a second, up to fifteen feet and the probes have small fishhooks that get into the clothing. They do not have to touch the skin; the electricity will jump through about two-and-a-half inches of clothing. If it touches the skin and goes into the skin, it is no big deal; it is just a short probe (1/4inch). The electricity actually cauterizes the wound; if you pull the probe out it looks like a bee sting.

Once the probes are attached the electricity travels to the central nervous system and takes control of a good number of voluntary muscles, but it doesn’t affect the heart or breathing. About 90% of the people fall down when they are hit, and about 10% just stand there. In addition, there are no long-term affects from using the TASER on an individual; there has never been a death attributed to it. The press keeps trying to say that people are killed by the TASER, but autopsy reports show the TASER had nothing to do with it; usually drug overdose or delirium or something else is the cause. That is how the weapon works, very effective and very clean. It is in wide spread use by the police today.”

CEOCFOinterviews: Are TASERs subject to the same regulations as other guns as far as consumers buying them?

Dr. Smith: “No! TASERs are not firearms because we do not use gunpowder. The original TASER was built way back in the 70’s and was not designed as a firearm. However, there is one competitor, which cannot be sold to consumers because it does use gunpowder. We are illegal for consumers in seven states, which are: Massachusetts, New York, New Jersey, Rhode Island, Michigan, Wisconsin, and Hawaii. In the states of Massachusetts and New Jersey, they are illegal for even the police. In the other forty-eight states are legal for police to use. Michigan and Hawaii just changed their law to allow police to have them. They used to be illegal in Canada for police, however they are now legal and are used by all police departments in Canada.”

CEOCFOinterviews: If I were in a state where it is legal and I decide to use the TASER against someone that I am having an argument with, how would the courts view that?

Dr. Smith: “Perhaps that would be aggravated assault, I don’t know what the exact classification would be. It is not a firearm so it wouldn’t be using a lethal weapon, however the weapon is not built to be aggressive, but built to be used defensively. That is why we limit the range to fifteen feet. If you are trying to shoot someone further away than fifteen feet; it is not a defense situation, you are trying to be aggressive. When you shoot the weapon, it leaves your signature behind. The weapon was designed for use in the correct situation and we don’t want people committing crimes with it.”

CEOCFOinterviews: Is this a weapon that is frequently used during crimes?


Dr. Smith: “Within seven years, we have only had about twenty cases of people using our TASERs in crimes. One of the reasons is that they are more expensive to buy than regular stun guns. Secondly, we have a tracking system; when you shoot the weapon and the two probes come out, about twenty to fifty pieces of confetti are blown out at the same time with a unique serial number. A third aspect that deters their use in crimes is that when you buy the ammunition, which is used only one time, we require photo Identification. We have on registration, the names of everyone that bought ammunition for this gun and have helped the police solve eighty percent of the cases where the TASERs were used in crimes. A famous case was in Germany, where a guy held up a convenience store. The German police didn’t know what the pieces of confetti were so they called the FBI and they knew immediately what the pieces were. They called us and ten minutes later, we gave them his name, his passport number, his drivers license number and the store where he bought it from in Florida. They went to his home, and found contraband and arrested him. That is why no US states have legislated against us, because of that tracking system. It is voluntary but we will not sell the ammunition or the TASER to anybody who won’t show us proper ID.”

CEOCFOinterviews: Will you tell us what the focus of the consumer marketing campaign is?

Dr. Smith: “Today the primary focus is that it is safe around children. You can have it in your house and if a child gets hold of it, nobody is going to be killed, or if your child took it to school and shot someone, nobody would be killed. It is very effective, and it is easy to use, and it has no recoil when fired. One shot is all it takes and it is very easy to train somebody to use. Further, it is legal to carry in the car in California and handguns are not legal to carry in the car or on your person, although it is a little big to be carrying on your person unless you want somebody to know you have it. The issue is that it is legal in those forty-three states to carry on your person, in your car and in your home. Going forward for consumers, the issue is that the TASER is very big. You can use it at home and it is about the size of a nine-millimeter. It is a large handheld weapon. We need to get it to a size that will fit in a purse. I believe down the road that will happen.”

CEOCFOinterviews: Will having it on the airlines help in your marketing efforts?

Dr. Smith: “The big problem is that very many people don’t know about TASERs or about how effective they are. The reason it was so important for us to get this on United Airlines is because, it would give us a lot of consumer advertising. We have already trained nine -thousand pilots and twenty- thousand flight attendants have been introduced to our TASER. Many of these people have talked to their friends and relatives and many of those, have come and bought from us. Word-of-mouth really helps, just think of all the airlines doing that and all the flight attendants being trained. Three foreign carriers are using the TASERs in the cabin as well as the cockpit.”

CEOCFOinterviews: Do you manufacture the TASERs yourselves?

Dr. Smith: “Yes, everything is assembled right here in Scottsdale, including the ammunition.”

CEOCFOinterviews: Does it require a lot of practice to use a TASER?

Dr. Smith: “You don’t shoot the TASER like a gun, so you don’t have to go out to the range and practice. One practice fire is all it takes, and you are confident about what it does. It comes with a laser built in, if you get the top-end unit. When you turn the unit on, the laser comes on and shows you where it is going to shoot. You put the laser where you want it go and pull the trigger and it is automatic. It has an automatic five-second timing cycle. It shoots out the probes and runs the electricity for five seconds. Five seconds is all it takes to incapacitate and individual.”

CEOCFOinterviews: How many documented uses by police officers do you currently have, and do the statistics serve to validate the TASERs effectiveness?

Dr. Smith: “We have gotten two thousand plus documented uses by police; we get about one out of seven of actual uses are reported to us The reason we don’t get all the cases by police is because, they are worried about liability issues. We figure we have close to fifteen thousand uses in the field. We have ninety-five percent effectiveness. There isn’t a weapon in the world that effective. Here is where numbers comes from; if a police officer takes the TASER out of his holster, and the suspect is arrested that is considered a success. Sometimes, all he has to do is show it to the suspect; forty percent of the time all he has to do is turn the laser on and put that red dot on the suspect and they give up and peacefully go to jail. The other sixty percent of the time, they have to shoot them. They have to shoot them with the probes, handcuff them and arrest them. Of the five percent that don’t work consistently, one percent of those are misses. “

CEOCFOinterviews: So it generally needs to be used one time to be effective.


Dr. Smith: “It is a single-shot device currently and you can reload in one-and-a-half seconds. The one percent of the misses are people running away and the police only get one probe and the individual requires two probes to make a circuit, although if he is standing on the ground, one on the person and one on the ground are just as good as two in the person.”

CEOCFOinterviews: What causes the other four percent of the misses?

Dr. Smith: “The other four percent have to do with heavy clothing; the electricity will penetrate only two-and-a-half inches of clothing. If a guy has a leather jacket and the jacket swings away from the body, the electricity doesn’t make the connection. We are working on fixing that. However, the advantage over a regular firearm is that with a gun you have to hit someone precisely in the right spot to stop that person, with the TASER, you can hit anywhere on the body and stop someone. Additionally, it is good because it doesn’t take someone’s life.

Police need their guns because they do face lethal force, and they have lethal force backup on these things when they are used on people with knives and swords. A lot of these are used with individuals that are suicidal or drug users, and people that are emotionally disturbed. It is a much more humane way of capturing an individual. The final alternative is to shoot them and if he doesn’t have a TASER, all he has is chemical spray and chemical sprays do not work on highly motivated people. Another alternative for a policeman is his baton, but that means he has to use blunt trauma. One out of three police get hurt when they try to arrest somebody using force, with wrestling to the ground and using sprays or batons.”

CEOCFOinterviews: Is the reduction of police officer injuries one of your major selling points?


Dr. Smith: “Yes, one of our two selling points today is that we are seeing dramatic reductions of police officer injuries. In Orange County Florida, eleven hundred officers have about five hundred TASERs in the field and have been using them for the last two years, and have seen their officer injuries go down by eighty eight percent in the last two years. Two years ago, they had to go “hands-on” using the batons and or sprays. Here in Phoenix, they did a big study and found out that six months before they put the TASER on the streets they experienced340 injuries to the suspects, and six months after having the TASERs on the streets, the suspect injuries are down to forty. You are seeing that both sides are safer and that there are fewer injuries by using the TASER. The other big savings is excessive use of force and the legal fees and possible payouts that are incurred by lawsuits. If a cop pulls out a gun and shoots somebody and it’s not justified in the court’s opinion, there are huge lawsuits that are paid out every year in the big cities around the country.”

CEOCFOinterviews: How do you reach the police community?

Dr. Smith: “It is a slow word-of-mouth process. We have sixty-five Manufacturers reps and some of them are focused on police. We have forty distributors that are focused on police and we advertise in police magazines. We have telesales people here in-house. Frankly, I am surprised it has taken so long.”

CEOCFOinterviews: Is there much competition?

Dr. Smith: “We have two competitors here in the US; one in Cleveland and another one out in California. The original Tasertron Company is now called TASER Technologies. They are the only competitors that we have.”

CEOCFOinterviews: Are you competing with any new technologies?

Dr. Smith: “No! The TASER is the best new thing in twenty-five years. Ask the police; they have not had anything in their hands for the past twenty-five years that equals this. They love it!”

CEOCFOinterviews: How do you sell to consumers?

Dr. Smith: “We have one hundred and sixty dealers throughout the country.”

CEOCFOinterviews: Are your TASERs mostly sold to the consumer through gun shops?

Dr. Smith: “Yes, they are mostly gun shops, sporting goods and spy shops.”

CEOCFOinterviews: Can you tell us about patents on the current intellectual property and how future product development will affect that?

Dr. Smith: “We have intellectual property on the current unit. We are developing new intellectual property that we are patenting currently as we speak, based on a lot of research that we are doing on our own and some that is funded by the federal government.”

CEOCFOinterviews: What is the main difference about what you are selling to consumers and what you are selling to police?

Dr. Smith: “The police units are a little more powerful but more importantly it has a twenty one foot range, and they need it because they are dealing with combative individuals. For Consumers with a defensive weapon, fifteen feet is more than enough range. The police unit is slightly more powerful and it has a few built-in things that they need like every time the gun is fired it logs in the date and time it is fired; for police that is important to protect them and the people they are arresting to make sure they don’t torture people. We had a case here in Arizona, where a guy was arrested, and the lawyer said “you got a confession out of my client by torturing him with a TASER” they brought in internal affairs and they down-loaded the data right to the PC, desk-top and it showed one firing, which is exactly what the officer said. That normally takes three years and a jury makes that decision and it is very expensive process. They saved a huge bunch of paper work, and an officer’s career.”

CEOCFOinterviews: Are you receiving support from police unions?

Dr. Smith: “Yes, we have great support from police unions.”

CEOCFOinterviews: Is there a point where you feel you will reach critical mass?

Dr. Smith: “I think we are getting close and with the police departments we are almost there, but we will have to establish that in the consumer market.”

CEOCFOinterviews: Do you market to foreign police departments as well?

Dr. Smith: “Yes we do! We go to all the European countries and we expect to start seeing some good revenues from that next year.”

CEOCFOinterviews: Will you tell us a little about the cash and credit position of the company?

Dr. Smith: “We have no debt, and we have 3.6 million in cash at the end of last quarter.”

CEOCFOinterviews: Has current economic conditions affected your orders?

Dr. Smith: “Municipalities are running out of tax revenue faster than we would have thought, and 911 has put a lot of strain on local communities, they have paid a lot of overtime to police for terrorist activities. There is lower tax revenue coming in to the states and lower sales tax revenue coming into the cities. We are seeing that affect us. It has cut a couple of orders; one order that was supposed to be two hundred units was cut to seventy-five by the City Council. We will get the orders because they love the units, but the problem is this delays the timing and it makes it more difficult to predict. However, the business continues to grow. If you look at our fourth quarter last year, on the law enforcement side we did 2.8 million in the fourth quarter; almost eight hundred thousand (800,000) that was United Airlines. If you take that out, we only did two million (2,000,000) last year in the fourth quarter. We will do as the guidance says, somewhere around 40% above that, as much as 70% percent above that this year in Q4”

CEOCFOinterviews: In closing, what would you say to potential shareholders and investors?

Dr. Smith: “I think this is a huge opportunity long-term. I think we can do almost everything you can do with a gun except kill you. In the next five years, we will be able to do multiple-shot and longer range if you want to incapacitate somebody. We think there is a big market for electronic weapons out there, the problem is they haven’t worked until now. We are doing a lot more biomedical research right now. Predicting the quarters is tough and it always is with a young start-up business. The business is there however, and we dominate it. We are not planning to give that up. Cops love us and we love them.”

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