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Tandy Leather Factory Inc.
(TLF-AMEX)
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Not content with just being number one in the industry with the
most well-known brand name, Tandy Leather Factory continues to open new stores and build
on their growth strategy
Consumer Cyclical
Apparel/Accessories
(TLF-AMEX)
Tandy Leather Factory Inc.
3847 East Loop 820 South
Ft. Worth, TX 76119
Phone: 817-496-4414
Ms.
Shannon L. Greene
Chief Financial Officer
Interview conducted by:
Lynn Fosse, Senior Editor
CEOCFOinterviews.com
Published July 20, 2007
BIO:
Shannon L. Greene has served as Chief Financial Officer and Treasurer of
the Company since May 2000. She was appointed to serve on the Board of Directors in
January 2001. Ms. Greene served as the Companys Controller and Assistant Controller
since September 1997. Ms. Greene received a Bachelor of Accountancy from New Mexico State
University in 1987 and was licensed as a Certified Public Accountant (CPA) in 1991. Her
professional affiliations include the American Institute of Certified Public Accountants,
the Texas Society of Certified Public Accountants and its Fort Worth chapter, the Fort
Worth Association of Financial Professionals, Financial Executives International, and the
National Investor Relations Institute.
Company Profile:
Tandy Leather Factory, Inc. ("TLF"), founded in
1980, is the worlds largest retailer and wholesale distributor of leather and
leathercraft-related items. Its product lines consist of leather, leatherworking tools,
buckles and adornments for belts, leather dyes and finishes, saddle and tack hardware,
do-it-yourself craft kits, suede lace, and instructional materials specifically dedicated
to the art of leathercraft. Its North American distribution network consists of 30 Leather
Factory stores, targeting the wholesale customer, and 70 Tandy Leather stores, focusing on
the retail market. It also sells products via mail/telephone/Website orders.
Tandy Leather Factory frequently introduces new products either through its own
manufacturing capability or by purchasing from vendors. The Company holds a substantial
number of copyrights for its designs, which have been incorporated throughout its product
line. There are approximately 2,600 items in the current product line, which are sold
to hobbyists, retailers, wholesalers, and manufacturers.
Tandy Leather Factory welcomes anyone with an interest in leather and leathercraft,
whether it's a hobby or a way-of-life, to think of Tandy Leather Factory as "your
one-stop source" for leather and supplies. The Company offers its customers 100%
satisfaction, the lowest possible prices on every item, plus wholesale and manufacturing
options, the broadest leather and leathercraft line found anywhere and orders that
generally ship within 24-48 hours.
CEOCFO: Ms. Greene, Tandy Leather Factory has a new CEO;
is there a change in vision?
Ms. Greene: Ron Morgan, our President and COO,
was promoted to CEO as of January 1, 2007. Ron is a co-founder of our company with Wray
Thompson, our previous CEO, and they have jointly shared the responsibility of running the
company. Ron was the logical person to move into the CEO role at the point in time Wray
wanted to retire. Frankly, it was really just a change in title. There were no changes in
our long-term goals, vision or strategy.
CEOCFO: Please
tell us about the latest stores you have opened and where they fit into the grand plan.
Ms. Greene: We are continuing to open the retail
stores, operating under the name of Tandy Leather. We have opened eight of an expected
twelve stores so far this year: Boston, MA, Allentown, PA, Cincinnati, OH, Ventura, CA,
Columbia, SC, Knoxville, TN, Rapid City, SD, and Halifax, Nova Scotia. These are just the
next ones on the list in terms of our expanding footprint of retail stores in the U.S. and
Canada.
CEOCFO: What is
the strategy you are working on?
Ms. Greene: We are opening Tandy Leather retail
stores. We began in 2002 with no stores. Our plan right now is to open a total of 100-120
retail stores at a pace of 12 stores per year. With the opening of our Rapid City store
this month, we currently have 70 stores in the United States and in Canada. We will open 4
more in 2007, for a total of 74 stores by the end of this year. Opening 12 stores per
year, we expect we will be opening the last of our North American stores in 2010 or maybe
2011.
CEOCFO: Is there
some point where the number of stores makes a difference in how you are able to buy or
offer products?Ms. Greene: Not really. Whether
we have 60 stores or 100, it really doesnt make that much difference because of each
stores size. In addition, we believe that we source well and are very aggressively
buying product worldwide. Given that aggressiveness, adding a couple of stores isnt
going to have much impact on our negotiations with vendors on pricing.
CEOCFO: What is
new in the leather industry?
Ms. Greene: There are always subtle changes in
the tanning processes, consolidation of some players in the industry, etc. In our
particular part of the industry, business is tough right now.
CEOCFO: Why?
Ms. Greene: I think part of it is the economy.
Our business has been off all year, particularly on the wholesale side, and that is
frustrating to us. Small businesses and manufacturers are struggling. We are seeing their
cash tighten up. They are not buying as often or as much as they were before because their
pockets are not deep enough. We are paying a lot more attention to collection of accounts,
returned checks, etc. Whether the cause is gas prices or the crazy weather weve had
or what have you, there tends to be a focus on other things. It started for us in late
December and early January and we have not been able to turn it around yet. The retail
stores are doing pretty well. They sell to a different customer group so they dont
seem to be impacted to the same degree as our wholesale stores. In our experience, there
are periods during which business just walks in the door without much effort on our part.
Then there are times where we work hard and dont seem to get the production and the
performance that we want. That seems to be where we are now. We believe it will correct
itself though. We just have to stay focused on the things that we know will pay off and
stay patient.
CEOCFO: Are there
products other than leather that you may want to pick up on to counteract some of the
leather situation?
Ms. Greene: Sales are a little weak for us so
far this year and its not just in leather. In terms of new products, the answer is
yes and no. We bring new products into the line periodically usually a variation on
something else we have offered, like a do-it-yourself kit in a different style. In terms
of a brand new product line, we look at trends and fads and include or begin to develop
products that would complement our current product offerings. However, we dont
venture too far from what we consider traditional leather craft. Our experience is that if
you branch out too far, you wind up with a whole other set of problems. We turn over
roughly 10% of our line every year by eliminating certain items and adding new ones. With
all of that said, leather sales are a very important part of our business as additional
sales are generated when we sell leather to a customer.
CEOCFO: There are
interesting and quite beautiful free patterns on your website. Would you tell us
more?
Ms. Greene: We have a library of patterns. Some
have been developed internally by some of our personnel who are very proficient leather
crafters. Others are just the accumulation of years and years of customer interaction and
relationships. There are different techniques to developing patterns. We offer several
patterns for a while and then we take those out and add something else. We have a couple
people who continuously develop new patterns to keep a fresh look to everything. The
customers seem to really like the patterns as it gives them something to work on and
develop their skills. It is a very popular section on our website.
CEOCFO: Please
tell us about your environmentally friendly, Eco-FloTM.
Ms. Greene: Due to concerns about global warming
and the effect on the ozone, states are setting tougher standards regarding the recipes of
liquids. We have been redeveloping our liquids in order to comply with states that have
the most rigorous environmental standards. As a result, we have introduced our Eco-FloTM
line of liquids, which is ecologically friendly and VOC (volatile organic compounds)
compliant. Acceptance from customers of the new line has been good so far.
CEOCFO: You
mentioned sourcing. Are there new sources for you; does leather ebb and flow?
Ms. Greene: We are familiar with the majority of
leather producers and tanneries worldwide. Smaller tanneries are more susceptible to going
out of business when environment requirements change as they arent able to adapt or
change their tanning processes quickly. We have strong relationships with a majority of
veg tanners and many of the chrome tanners around the world. Buying from one tannery
versus another is generally just a matter of what leather they are producing compared to
what leather we are buying and at what price.
CEOCFO: Safe,
steady and familiar, leads to continued success!
Ms. Greene: We have said for a long time that we
know our business, industry and our craft. We think we are good at it, good at managing,
developing and promoting the craft and creating more customers. Our track record of
getting into quasi-related businesses or products is not good, so we tend to stick with
what we know. We believe we are the best at what we do. It is something we have been doing
for a very long time and we are familiar with it.
CEOCFO: What is
the financial picture at Tandy today?
Ms. Greene: The financial picture is good. We
have cash in the bank, no debt; total assets are in the low $30 million, the largest
portion being in inventory. We are profitable, although as we talked about earlier, sales
have been weaker this year than what we have been used to. We are running flat to low
percentage sales gains on a consolidated basis. Sales are not where we would like them to
be and as a result I think earnings are not going to grow at the levels that we have been
used to over the last couple of years. We are spoiled by some rather healthy revenue gains
and earnings growth. We are struggling with that this year for the first time in a while.
We will be profitable, but the earnings growth may not be at the levels we would
like.
CEOCFO: How is
the website sales area working for you?
Ms. Greene: Our internet business is growing,
comprising 8 to 10% of our total revenue. Our overall internet business will never be a
huge part of our business, but it certainly helps. We generally receive 100 to 200 orders
a day. The average purchase varies depending on what is being ordered. We are building our
database of on-line customers and it continues to grow.
CEOCFO: You work
with many different organizations to promote leather craft; is there a segment you would
like to do more with?
Ms. Greene: We should be doing more with the
older population. Baby boomers are retiring between now and 2013 or so. While we have been
and will continue to be focused on youth groups because that is a good way to develop a
customer for the long-term, there are certainly opportunities for us to do more work with
the aging population. As people retire, they will be looking for something to do. Leather
craft is a certainly an option. We have received good response from the efforts weve
made so far to this potential customer group and believe theres good opportunity for
additional customer development in this area.
CEOCFO: Why
should potential investors be interested now?
Ms. Greene: I believe the potential of our
company is solid. We are the largest company in our niche industry and we have the most
well-known brand name. We have a conservative management team and we have a very focused
strategy. In addition, we have executed well on that strategy for the last five or six
years, and I believe we will continue to execute successfully. I would emphasize to
investors to think long term when looking at our company. Theres a lag between the
efforts we put forth today and when those efforts pay off in terms of customers and
revenue. If you are a short-term investor, looking quarter-to-quarter or month-to-month,
youre probably not going to happy with us from an investment standpoint. If you
think over the next several years the potential that we have to continue to expand and the
conservative approach to that expansion, I think it can be a nice fit for someones
portfolio.
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