Interview with: James A. Hughes, President and CEO - featuring: their Unity Bank that provides financial services to retail, corporate & small business customers through its 14 retail service centers located in Hunterdon, Middlesex, Somerset, Union and Warren counties in New Jersey.

Unity Bancorp, Inc. (UNTY-NASDAQ)

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Being in good marketplaces with larger banks leaving some of the middle market customers underserved has Unity Bancorp positioned for continued growth

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Financial
Regional – Northeast Banks
(UNTY-NASDAQ)

Unity Bancorp, Inc.

64 Old Highway 22
Clinton, NJ 08809
Phone: 908-730-7630


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James A. Hughes
President and CEO


Alan J. Bedner
Chief Financial Officer

Interview conducted by:
Lynn Fosse, Senior Editor
CEOCFOinterviews.com
April 6, 2006

BIO: James A. Hughes has been President, CEO and Director of Unity Bancorp, Inc., since December 2004. Prior to being promoted to CEO and President, Mr. Hughes served as Director and CFO of Unity Bancorp, Inc. from December 2000. Prior to joining Unity, Mr. Hughes was a Senior Vice President of Finance at Summit Bancorp from August 1989 to December 2000. From September 1983 to July 1989, he was an Audit Manager with KPMG in Short Hills, New Jersey. Mr. Hughes was an Accounting Professor at Rutgers University, New Brunswick, New Jersey, from September 1988 to May 1990.  He has an MBA in Finance from Seaton Hall University, a BS in Accounting/Finance from Mount St. Mary’s College and is a Certified Public Accountant.

Company Profile: Unity Bancorp, Inc. is a financial service organization headquartered in Clinton, New Jersey, with approximately $614 million in assets and $522 million in deposits. Unity Bank provides financial services to retail, corporate & small business customers through its 14 retail service centers located in Hunterdon, Middlesex, Somerset, Union and Warren counties in New Jersey. These services include: the acceptance of demand, savings and time deposits, extension of consumer, real estate, Small Business Administration and other commercial credits.

CEOCFO: Mr. Hughes, how has it changed under your leadership?
Mr. Hughes: “I’ve been a part of the management team here since I joined the company along with Mr. Bedner. I wouldn’t say that there has been any significant change in the direction that we started to embark on back in early 2001; we’ve stuck to the strategy of growing our core franchise aggressive deposit gathering, prudent lending, continuing to focus on our Commercial and SBA (Small Business Administration) line of businesses and more recently we have commenced our branch expansion strategy.”

CEOCFO: Please tell us about the communities you serve.
Mr.Hughes: “We are headquartered in Clinton, New Jersey, in Hunterdon County, which is the third most affluent Counties in the country. Therefore, we are in a great marketplace for our headquarters. Unity’s branch network is primarily across the Rout 78 corridor in New Jersey, in Warren County, Somerset County and Essex County, which are predominantly high income areas. We also have branch locations in Middlesex and Union Counties so we are in a good marketplace.”

CEOCFO: What is the mix between business and consumer customers and would you like to see that change?
Mr. Hughes: “We are a commercial bank. Approximately 80% of our revenues are derived from the commercial side of business and the commercial umbrella would also include SBA lending. We also provide residential mortgage lending and consumer lending. The majority of our depositing gathering is on the consumer side and most of our lending is on commercial side.” Going forward Unity will continue to focus on commercial loans and deposits.”

CEOCFO: You mentioned increasing the SBA area; how important is that to you?
Mr. Hughes: “SBA lending is a significant portion of our revenue; three or four years ago, SBA accounted for 50% of our net profitability. As we continue to grow the core bank, it continues to be significant to our overall operating results, but a smaller percentage of our revenue. That being said, we want to continue to focus in on being a premiere SBA lender; nationally we are ranked 26th or 27th, in the country. We received the gold award this year from the SBA in Newark and we are planning, in the first Quarter of this year, to open up a Long Island, New York, SBA lending office. Therefore, SBA is going to continue to be a significant portion of Unity Bancorp’s future.”

CEOCFO: Why the reach into Long Island, New York?
Mr. Hughes: “We’ve had SBA loan officers in New York for the last 5 to 6 years and we’ve been very successful in our lending, predominantly in the Long Island area. There is high density there; a lot of business and we think that we compete very well in that marketplace. Last year we were named bank of the year from the Long Island Development Corporation.”

CEOCFO: So opening an office there is building on what you have already developed.
Mr. Hughes: “That is correct.”

CEOCFO: What is it that Unity Bancorp understands that allows you to be tops in this area and attract new business?
Mr. Hughes: “Unity Bancorp is going to be celebrating its 15th year anniversary this year and almost since its inception Unity has been a preferred SBA lender. After doing it for 15 years, we’ve learned how to do it right. We have the back office operation to support SBA lending and several underwriters supporting the development officers. We have developed relationships with brokers, SBA offices and we’ve earned a reputation for being good at what we do.”

CEOCFO: What contributes to your success in addition to SBA?
Mr. Hughes: “This year we were successful in not only commercial loan generation, but also deposit generation, Unity has grown its deposits and loan portfolio, approximately 20% in 2005. We believe that core reason that we excelled is our sales people and the training of our staff. We are in good marketplaces and we believe that the larger banks leave some of the middle market customers underserved and those are the prospects that we try to attract.”

CEOCFO: How do you generate your new customers?
Mr. Hughes: “On the lending side we have approximately 9 SBA loan officers and approximately the same number of commercial loan officers For a small community bank of our size it is not typical, having a lending staff of 18 loan officers. Our SBA loan officers are a great source of referrals for commercial loans as are the commercial loan officers are a source of referrals for the SBA business. We are as aggressive as possible, while maintaining credit quality in the organization, so where some of the larger banks will walk away after a million dollar deal; Unity Bank will look at that as an opportunity. On the deposit side, we do several things to grow our core deposit base; we make our branches more appealing than a majority of our competitors by offering cappuccinos at our branches and we have a kids’ corner. We allow our customers to advertise their products in our branches and we are now rolling out internet kiosks in our branches, with free internet bill pay and internet banking for all of our customers. We guarantee to pay higher CD rates over our larger bank competitors such as Wachovia Corporation (NYSE: WB), Bank of America Corporation (NYSE: BAC) and PNC Financial Services Group (NYSE: PNC). We show their rates along with the Unity Bank rates at our branches. We are very aggressive in our deposit price sheet and we try to advertise in such a way that we get the most bang for our buck. We advertise in a lot of the local newspapers, we do direct mail and we give away color TVs and digital cameras. Therefore, we try all sorts of things; some of them work and some of them don’t, and the things that work we continue to roll out there.”

CEOCFO: Do your customers tend to stay with you?
Mr. Hughes: “Yes; we believe that we have a high retention rate. While most banks have a hard time; with deposit growth in 2005, we were able to grow our deposits by 20%.”

CEOCFO: Where do you stand with competition from other community and smaller local banks?
Mr. Hughes: “A couple of things go into the dynamics of our strategy. We recognize that on the eastern side of our state that the population is going to be stagnant. There has been negative population growth or it is going sideways, so going forward, we continue to focus our growth going west. In our press releases we’ve announced branch locations that are on the western side of the state, where people are moving. There are new home construction sales and population growth. Having said that, there continues to be M&A activity in the marketplace and some of the smaller banks that we were competing against have now merged, so we’ve been able to gather deposits from bank mergers. Further, there are deposits that we’re also attracting from the larger banks, because we’ve been better at customer service and offer longer hours and to some degree, better pricing on our products.”

CEOCFO: One your Unity Bank commandments is, ‘we always do the right thing’, can you give us an example?
Mr. Bedner: “We always do the right thing for the customer; many times you will have a mortgage company out there that will push someone into a product and three or four months down the road the customer realize this wasn’t what they wanted. There are also times that a customer won’t want a product that is right for them and a lot of what we do here at Unity is try to put the product with the right people; so that they are a customer for life.”

CEOCFO: As you continue to grow, how do you continue to relate to your customers on a personal level?
Mr. Hughes: “At the end of the day what makes a customer feel good about coming into a branch is seeing the same people there week after week, month after month. Therefore, we are working very hard to reduce our turnover at the branch level and it is typical in banking that the turnover is very high at the branch levels. Because of this we have instituted teller retention programs in order to retard turnover at branches and to create stability in the branch franchise.”

CEOCFO: What do you see ahead for Unity Bancorp two or three years down the line?
Mr. Hughes: “In 2006 we are going to start focusing on growing our branch franchise; we purchased our Philipsburg branch in 2005 and we acquired two sites in 2005 that we hope to have opened in 2006. We are actively scouting the Lehigh Valley area for branch sites to be announced, hopefully this year (2006), if we can find some reasonable locations. As we continue to execute on our strategic plan and hopefully the market value of our company increases with continued performance. We will continue to look for strategic partners going forward. Our goal is to continue executing our strategic plan and as the company grows more opportunities will arise to allow us to grow at an accelerated rate.”

CEOCFO: When you say strategic partners are you talking about new services or acquisitions?
Mr. Hughes: “Primarily acquisitions; in addition we’ve considered looking at insurance agencies and other ancillary products that we don’t currently have. However, for the most part we are focusing on what we do best and that is the core business of community banking.”

CEOCFO: Address potential investors; why should they be interested and what is often overlooked?
Mr. Bedner: “If investors look at our results over the last 5 years, our return on equity has been significantly above our peer group, yet the market value of our stock trades below our peers. Therefore, we believe that there is a value proposition when you look at Unity Bank. The larger we get, the more visibility we are getting in the marketplace and we are starting to see that when you look at the activity in our stock. Therefore, management continues to be very bullish on the direction of the company.”

CEOCFO: Is reaching potential investors a focus for you?
Mr. Hughes: “We are very comfortable with the shareholder mix that we have right now; we do spend an appropriate amount of time getting our word out. Bi-annually Alan and I do investor conferences to make sure that institutional investors hear the story. Hence, we continue to get more institutional ownership as the quarters go by. However, we are happy with the performance of the stock and our primary thought process is to focus in on the returns on the company and the returns on the stock will follow.”

CEOCFO: Finally, as CEO, what would you say is your daily focus?
Mr. Hughes: “A little bit of everything. I get involved in sales calls, I go out and do prospecting, I make sure that any potential problem loans are resolved and corporately I work very closely with Mr. Bedner, who is our CFO and our financial strategist. I oversee compliance and all of the executives report to me, so I get involved in all aspects of the company from marketing to sales and operational issues. I also keep the board informed as to the direction that we are going.”


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“This year we were successful in not only commercial loan generation, but also deposit generation, Unity has grown its deposits and loan portfolio, approximately 20% in 2005. We believe that core reason that we excelled is our sales people and the training of our staff. We are in good marketplaces and we believe that the larger banks leave some of the middle market customers underserved and those are the prospects that we try to attract.” - James A. Hughes

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