World Fuel Services Corporation (INT)
Interview with:
Francis X. Shea, CFO and Exec. VP
Business News, Financial News, Stocks, Money & Investment Ideas, CEO Interview
and Information on their
downstream marketing and financing of aviation and marine fuel products and related services.

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World Fuel Services is uniquely positioned to be a key resource to clients on both the supply and the demand side of supplying fuel to airlines and shipping companies

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Energy
Oil and Gas Operations
(INT-NYSE)

World Fuel Services Corporation

9800 Northwest 41st Street,-Suite 400
Miami, FL 33178
Phone: 305-428-8000


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Francis X. Shea
Chief Financial Officer, and Exec. VP

Interview conducted by:
Lynn Fosse
Senior Editor

CEOCFOinterviews.com
March 2004

World Fuel Services Corporation (NYSE: INT), headquartered in Miami, Florida, is a global leader in the downstream marketing and financing of aviation and marine fuel products and related services. As the marketer of choice in the aviation and shipping industries, World Fuel Services provides fuel and services at more than 2,000 airports and seaports worldwide. With over 30 offices strategically located throughout the world, World Fuel Services offers its customers a value-added outsource service for the supply, quality control, logistical support and price risk management of marine and aviation fuel. “The Company is almost twenty years old and it has two main businesses, which are closely related, and they are supplying fuel to ocean going ships and jet planes on a global basis, anywhere in the world.” Offers Mr. Francis X. Shea, CFO and Exec. VP of World Fuel Services Corporation, “We do business with more than a thousand airlines and over a thousand shipping companies each year and we do it in the same number, over 1000, airports and seaports around the world. Slightly more than half of our business is done out of the United States. It is done in close to equal proportions in Asia, Europe and North America. It is truly a global business. We currently operate from thirty-two offices in seventeen countries. We are leaders in our industry as intermediaries in the commercial fuels business around the world.” “In the marine market, we are the largest buyer and seller of marine fuel in the world.” Says Mr. Shea, sharing some thought on their position in the marketplace, “Nobody buys and sells more than we do, not even the major oil companies. As a group, they buy and sell more than we do, but not individually. In aviation we are in the top ten of sellers. We are one of the biggest buyers and sellers; if you put the two together we are clearly one of the biggest buyers and sellers of these fuels in the world.” Explaining the relationship between the supply and the demand side Mr. Shea tells us, “Fuel companies are very happy with us; they consider us in most cases to be a very valuable and strategically useful client and we view them as clients too. We aggregate their demand for them and we de-risk their business for them. Thus we have clients on both the supply and demand side. We view the airlines and shipping companies as important clients or customers, depending on who they are and they view us as important providers of a critical service. In both the shipping and the aviation industry, the cost of fuel is usually the second or third largest operating expense that these companies have. By and large, they have recognized that we do our thing very well.” Addressing investors Mr. Shea states, “I think what current investors like about us is that we are the leader in our industry, and we have an extremely strong position. We have kind of a franchise and we protect and take care of it quite actively. It is a business that is reliable. We are tied to international trade and so the risk is that we hit some bad years when there isn’t much volume, basically the risk that international trade goes away – this I think is quite unlikely. As long as goods are moving between countries, ships and airplanes are going to be needed to carry them; there is just no other way to get it there. You can move stuff between U.S., Mexico, and Canada by truck as you can among the EU countries, but most goods move by ships and airplanes. We are supplying fuel to them both, all around the world, and to private parties too. ”

The company's global team of market makers provides deep domain expertise in all aspects of marine and aviation fuel management. World Fuel Services' aviation customers include commercial, passenger and cargo operators as well as corporate clientele. The company's marine customers include premier blue- chip companies from all segments of the market.

World Fuel Services arranges fueling for ships on a brokered basis, supplies fuel from physical suppliers to end users as a reseller and provides price risk management via hedges, in all cases without taking commodity risks. These services are provided using its various trade names including World Fuel, Trans-Tec, Bunkerfuels, Norse Bunkers, Marine Energy and Oil Shipping and Casa Petro. The Company extends credit to a global shipping customer base that includes container line and cruise ship operators, fishing fleets, tankers, refrigerated vessels, dry bulk carriers, and the federal government of the United States. As such, it acts as a single-source global supplier of marine fuels and lubricants. The Company's extension of credit to its customers is an essential part of its business and its management of credit risk is careful and systematic.

In its aviation fuel operations, World Fuel Services supplies fuel to passenger, cargo, and charter airlines, as well as to corporate customers and governments. On average, the Company maintains less than a fourteen-day supply of inventory, all in the United States, as the majority of the sales are back-to-back. The Company also extends credit to its customers in aviation fuels, and supplies a variety of ancillary services as well, including flight planning, weather services and ground-handling services. Aviation fueling and services are provided using various trade names including World Fuel, BaseOps, PetroServicios and AirData.

BIO:
Francis X. Shea

            Mr. Shea has extensive global and domestic corporate finance and planning experience, with over 16 years spent living in the Far East.

*           Chief Financial Officer since July 2002

*             Executive Vice President of Finance since September 2001;

*           Prior to joining the Company, Mr. Shea was Global Corporate Finance Director for

            Arthur Andersen in Jakarta, Indonesia;

*           Prior to joining Arthur Andersen, Mr. Shea was Senior Advisor and Executive Vice President of The Danamon Group of Financial Service Companies in Jakarta, Indonesia;

*           Mr. Shea served for 5 years as President of Trans-Tec Services before it became part of World Fuel Services' marine division; and

*           Prior to joining Trans-Tec, Mr. Shea had various senior management positions at Chase Manhattan Bank in New York, Hong Kong and Indonesia.

Company Profile:
World Fuel Services Corporation (NYSE: INT), headquartered in Miami, Florida, is a global leader in the downstream marketing and financing of aviation and marine fuel products and related services. As the marketer of choice in the aviation and shipping industries, World Fuel Services provides fuel and services at more than 2,000 airports and seaports worldwide. With over 30 offices strategically located throughout the world, World Fuel Services offers its customers a value-added outsource service for the supply, quality control, logistical support and price risk management of marine and aviation fuel.

The company's global team of market makers provides deep domain expertise in all aspects of marine and aviation fuel management. World Fuel Services' aviation customers include commercial, passenger and cargo operators as well as corporate clientele. The company's marine customers include premier blue- chip companies from all segments of the market.

World Fuel Services arranges fueling for ships on a brokered basis, supplies fuel from physical suppliers to end users as a reseller and provides price risk management via hedges, in all cases without taking commodity risks. These services are provided using its various trade names including World Fuel, Trans-Tec, Bunkerfuels, Norse Bunkers, Marine Energy and Oil Shipping and Casa Petro. The Company extends credit to a global shipping customer base that includes container line and cruise ship operators, fishing fleets, tankers, refrigerated vessels, dry bulk carriers, and the federal government of the United States. As such, it acts as a single-source global supplier of marine fuels and lubricants. The Company's extension of credit to its customers is an essential part of its business and its management of credit risk is careful and systematic.

In its aviation fuel operations, World Fuel Services supplies fuel to passenger, cargo, and charter airlines, as well as to corporate customers and governments. On average, the Company maintains less than a fourteen-day supply of inventory, all in the United States, as the majority of the sales are back-to-back. The Company also extends credit to its customers in aviation fuels, and supplies a variety of ancillary services as well, including flight planning, weather services and ground-handling services. Aviation fueling and services are provided using various trade names including World Fuel, BaseOps, PetroServicios and AirData.

CEOCFOinterviews: Mr. Shea, will go give us a little background on World Fuel?

Mr. Shea: “The Company is almost twenty years old and it has two main businesses, which are closely related, and that is supplying fuel to ocean going ships and jet planes on a global basis, anywhere in the world. We do business with more than a thousand airlines and over a thousand shipping companies each year in the same number of airports and seaports around the world. Slightly more than half of our business is done out of the United States. It is done in comparable proportions in Asia, Europe and North America. It is truly a global business. We have about thirty-two offices in seventeen countries. We are leaders in our industry as intermediaries in the commercial fuels business around the world.

We are what are called ‘resellers’, meaning that if a ship or a plane needs fuel at a particular sea or airport, the operators of the ship or airplane will have talked to us about the size of the need and the timing of the need (it is done slightly differently in marine and in aviation). We would then arrange to meet that customer need by purchasing the fuel from a physical supplier, and typically it is the marketing arm of an oil refining company, which  could be large integrated, independent, or  state-owned oil company. We would then arrange delivery from the oil company to us at the same point that we make delivery to the vessel operator. We only own the fuel in the normal course of events for an instant. It becomes ours at the same time we pass it on to the ultimate fuel user.

The normal terms of trade in our industry are net thirty days; we are taking a credit risk on our customer, and we are arranging this whole thing and ensuring that the quantity, quality and time is right. Many times that is a real issue; many customers use us not because we give them credit, which often times the suppliers wouldn’t, but they use us because we provide the pricing, sourcing and logistics services. However, we have no storage or transportation equipment of our own. We just managed the purchase and sale. Our sales alone in 2003 were probably around two-and-a-half billion dollars. We also do some fuel purchases and sales on a broker basis where the figures don’t go through sales. If you throw in the brokerage business in marine, it was probably a little over four billion dollars of the fuel that we actually purchased and sold in 2003.”

CEOCFOinterviews: So you buy exactly what they need; can you give us some purchase statistics?

Mr. Shea: “Marine is done deal-by-deal, and lift by lift; ships are like camels in that they don’t drink regularly but when they do, they drink a lot. Jet planes are like humming birds in that they drink frequently and in small sips. When a ship loads up with fuel, which only occurs every couple of weeks for a single ship; they can easily take anywhere from a few hundred thousand dollars worth of fuel to at the high end, over a million dollars worth of fuel. This would be several hundred tons of fuel, up to over a thousand metric tons of fuel. That is a big load of fuel, a lot of money and a lot of quantity, it’s a lot of weight.You have to get it right. Each deal is its own deal. When an airplane gets some fuel, it is generally measured in hundreds or thousands of gallons. The biggest number you would get into a completely empty 747 might be roughly 50,000 gallons and that would be about fifty thousand dollars. A 737 might only take a few thousand dollars worth of fuel.”

CEOCFOinterviews: Where does the price fit in your role?

Mr. Shea: “The price fits in because our expertise is in purchasing fuel well. Price is very important and finding the right price and knowing how to get the right price, is art, and an art that we are extremely practiced in.”

CEOCFOinterviews: How do you do that?

Mr. Shea: “This is a profession. If you talked to foreign exchange traders, financial instrument traders, commodity traders, etc., you find that each market has its own trade secrets, its own ways of doing business and its own peculiarities. You find that there is a huge difference between doing it well and just doing it. Buying and selling the various grades of marine and aviation fuel in the global markets, is just like commodities markets or financial markets. I couldn’t tell you in two days, all the things it takes to make it work. In the marine market, we are the largest buyer and seller of marine fuel in the world. Nobody buys and sells more than we do, not even the major oil companies. As a group, they buy and sell more than we do, but not individually. In aviation we are in the top ten of sellers. We are one of the biggest buyers and sellers; if you put the two together we are clearly one of the biggest buyers and sellers of these fuels in the world.”

CEOCFOinterviews: Please explain the relationship between the supply and the demand side.

Mr. Shea: “Fuel companies are very happy with us; they consider us in most cases to be a very valuable and strategically useful client and we view them as clients too. We aggregate their demand for them and we de-risk their business for them. Thus we have clients on both the supply and demand side. We view the airlines and shipping companies as important clients or customers, depending on who they are and they view us as important providers of a critical service. In both the shipping and the aviation industry, the cost of fuel is usually the second or third largest operating expense that these companies have. By and large, they have recognized that we do our thing very well.

Ours is an important service because the fuel is a major operating expense for them. Because we do know a lot about purchasing, we can purchase well, on their behalf and sell well to them. They can’t operate if they don’t get the right stuff at the right time. The service is as important as the price; they certainly appreciate the relationship and we have always tried to sell ourselves as being the best at what we do by being detailed, thorough, and high quality; these are industries not known for high quality, for one reason or another. That has always been an important part of our sales pitch and it has worked on both the supply and the demand side, both look at us as a value ad in their business, and we treat them both as clients. We wine and dine both sides and they wine and dine us to some degree. These are mutually useful relationships in both ways.”

CEOCFOinterviews: You mentioned the marine transactions come one-by-one, and the airlines are grouped, if the ship needs fuel, will they come to you each time to and ask how you can help them?

Mr. Shea: “That is correct! If each purchase is around a half-a-million dollars, that is a big purchase.”

CEOCFOinterviews: Why are they bidding it out each time?

Mr. Shea: “It is not a question of bidding it out, it is just because of the nature of it; it is an important expense and you just do each deal as a deal. You can’t plan them too far in advance; it depends on the routes and the sailing conditions, or loads; it depends on a lot of things. They simply call us up and sometimes we have clients calling us everyday, and each time they call they say “this is the name of the vessel, this is where it is calling, this is when it’s going to be there, this is when it is going to leave, this is what it needs, this is where it is going to be docked or berthed.”

CEOCFOinterviews: Can you tell us more about how you are paid, cash, credit, etc?

Mr. Shea: “There are various ways, not all customers need or want credit, some of them that are in uncertain financial waters, we would deal with on a pay-as-you-go way; not exactly cash in advance but cash coincidental with lift, more or less. Some of them don’t have credit but they still want the service simply for the service level. To most of our customers we give thirty days or sometimes ten or fifteen days, others we give twenty days; in aviation it varies a great deal. Some are cash in advance, some are cash at the time of delivery and some are five, ten, fifteen or twenty-five days. Our days of sales outstanding, is roughly about 22 days in aviation. “

CEOCFOinterviews: Will you explain the agreement that was announced in December with Morgan Stanley and United Airlines, and the services you are providing?

Mr. Shea: “What we are doing with Morgan Stanley Capital Group and United Airlines, is basically helping them to service third party airlines that in the past, United has supplied the fuel to. That business will transfer to us so that we will be selling that fuel to the third party airlines unless in the future they choose not to use us. People have options; they can go directly to a physical supplier or to some other intermediary.”

CEOCFOinterviews: How do you increase business?

Mr. Shea: “We get them to use us by simply providing them better service, good prices and doing the job better than our competitors.”

CEOCFOinterviews: You also announced a new three-year hundred-million-dollar revolving credit; what is that about?

Mr. Shea: “As our business expands and it has been expanding quite a bit, there is a need for greater financing capabilities. That is a general working capital, unsecured revolving credit. We can use it for acquisitions, business expansion, just expanding our existing business or opening up new lines of business, so we can use it as we need.”

CEOCFOinterviews: Are there security issues that you need to deal with in your area?

Mr. Shea: “There are certainly many U.S. government regulations, which we have to pay attention to and which we are quite careful to observe as it relates to doing business with to various parties. In global trade, there are a number of export restrictions and embargos, and the U.S. government has a number of laws and regulations and we are careful to observe all those. Luckily, as it relates to the dangers related to the product itself, because fuels are quite flammable and quite dangerous, and nasty if you spill them. There are many risks and dangers associated with the physical product. Fortunately, we rarely own any of it for more than a few moments and we rarely handle any of it. We have small amounts of inventory compared to our total volume, in fact very small amounts compared to our total volume. We do own small amounts of inventory at several airports in the United States. This jet fuel is inevitably in a tank at the tank farm; airports have these things called tank farms, which are tanks that store fuel. There are normally commingling tanks where different owners fuel is all mixed up with everybody else’s, because the fuel is the same. There is a tank operator and other people operate the pipelines or the trucks that deliver the fuel into and out of the tank. We can buy fuel in advance of the delivery; it goes into the tank and another third party takes care of it while it is in the tank and one of the third parties will deliver the fuel out of the tank and into the airplane. We do that at several dozen airports in the states, but it doesn’t amount to much money in total inventory, typically around fifteen million dollars worth of fuel on any particular statement date. Considering we are doing a few billion dollars worth of volume, fifteen million dollars is not a lot of fuel.”

CEOCFOinterviews: Are there any geographic areas where you aren’t active that you would like to be?

Mr. Shea: “We are always looking for further market penetration. We expect to continue to be successful at further increasing our market share. There are a number of countries around the world and even places in the United States that we hope to do business. For instance, this year we will be bringing online America West Airlines (NYSE: AWA), which is the second largest low-cost airline in the United States. In 2003, they bought about 450 million gallons worth of fuel. In 2004, their intent is to buy all their fuel through us. They are outsourcing their fuel purchasing through us.”

CEOCFOinterviews: Is there a trend toward outsourcing the fuel purchasing?

Mr. Shea: “I would say that airlines outsourcing their fuel purchasing is beginning to look like a trend. We have several customers. We are the only ones doing this and this business did not exist two years ago, and it wasn’t on people’s minds two years ago. We do it for Jet Blue and we are now doing it for America West, we do it for Midwest Express, which is another very good quality Mid-Western regional airline, and we do it for a number of other customers. To me, this is a trend and part of a solution of how to make airlines more efficient. We think that we can help them buy better than they could on their own, and it frees them up to manage their core functions.”

CEOCFOinterviews: Will you tell us about the financial condition of World Fuel today?

Mr. Shea: “World Fuel is extremely liquid; it has a strong capital position with a very low leverage. We have very little debt and a lot of cash. We are attractively profitable. If you look at our net profit to sales ratio, it is consistently under one percent; there is no other business of our size that consistently makes less than one percent of sales. We never lose money, it might stay low, but it never goes to negative. I don’t know if you have ever looked at a bank’s financial statement but their profit and loss statement starts off with net interest income, meaning that they net their gross income against their interest expense and they go right to gross profit. Because we are in this reselling business, the margins are thin but reliable. Because we, like a bank, lock in the margin on each deal, and it would be virtually impossible for us to lose money at the gross profit level because we already know our margin when we do the deal. However, you have to control your operating expenses and you have to control your credit losses. It is possible to lose money because your general administrative expenses could eat up the gross profit if you aren’t careful. The fact is that over the years we have never had a lousy year, and we have been reasonably consistent.

We have had some trouble from time to time on credit losses and the last time we had trouble on credit losses was in 1999-2000. The fiscal year at that time ended March 31st, which showed some major credit write-offs. Because of those major credit write-offs in the aviation business, we restructured the entire aviation business thereafter. We reduced our business considerably in aviation because we got rid of the really risky business and we brought back a much different kind of business, which was higher grade, less risky, more service oriented business and we have been doing much better ever sense that whole restructuring of our aviation business had started subsequent to the March 31st fiscal date. Marine has always been a quality oriented top tier business. We have never had large credit losses in the marine business. The marine business is a safer business by its nature; in the case of a marine business, if a ship doesn’t pay you for the fuel, you can arrest the vessel, which is seizing the vessel and holding it until a bill is paid. If necessary we do that from time to time and we are good at; people generally will pay us. Because of the option of arresting the vessels under admiralty law around the world, we have a safer portfolio.”

CEOCFOinterviews: In closing, what would you like to tell potential investors, and what don’t they realize when they first look at the company?

Mr. Shea: “Investors don’t realize just how safe the business is; for instance, in our portfolio, it turns over on average in less than thirty days. The only risk we take is credit risk. At the end of every month, 95% or more of our receivables have paid up. Whether we want to give them more money next month is up to us. I spent many years as a banker and in banking, once you give the customer the money, it is a little hard to get the money back. They may or may not pay you back right away, and even though many facilities are one-year facilities, you don’t really know until you are getting close to the year if you are going to get fully paid back. Ours liquidate out every month and then they take more fuel all the time. We are looking at them frequently and all of our lines of credit are guidance lines of credit so if we think they are getting risky, we can change it. We review our credit exposures every week. We are very involved in the operating pattern of our customers so that we are right there. Our credit risks are much easier to manage; we don’t always get it right, we do have credit losses, but they are moderate.

We run a tight group and we have been successful. After that, it is a very nice model. I think what current investors like about us is that we are the leader in our industry, and we have an extremely strong position. We have kind of a franchise and we protect and take care of it quite actively. It is a business that is reliable. We are tied to international trade, so what is the risk that we have hit some bad years, there isn’t much volume, well the risk would be that international trade goes away. As long as goods are moving between countries, ships and airplanes are going to have to carry them; there is just no other way to get it there. You can ship stuff between the U.S., Mexico, and Canada by truck, but most goods move by ships and airplanes. We are supplying fuel to all of them around the world, and to people too.

We like people and things moving between time zones because that is good for us. For us it is hard to imagine a world where that is not going to continue at least for the foreseeable future, and also the fuels that the vessels are going to use, it is the same. Technology changes very slowly in these areas. We know these fuel markets, and we are very strong in these fuel markets. I think it is going to be hard to displace us and we aren’t planning to let anybody do it. We have a good business with attractive returns and a very attractive risk profile; it is very simple and straightforward and we stick to our knitting. There are related services I haven’t explained in detail but they are all closely related to the basic business. There is not much competition and most people don’t even know that this industry exists. It is an easy industry to get into in one respect, meaning that it doesn’t’ cost that much to set up a company; you have to put up money, but there are many details and the only way to learn the details is to do the business and it can take quite awhile and it can definitely cost you some money. I am one of the insider shareholders and I bought INT interests for the most part, and I am very happy with them.”

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